Privacy Policy

1. What personal data we collect

Depending on how you interact with the website (including when you submit a contact/lead request), we may collect:

• Name and other details you provide in the form;
• Email address and/or phone number to contact you;
• Content of your message and information you include in your request;
• Technical data related to how you use the website (e.g., approximate device/browser information, timestamps, and pages viewed), if provided via website infrastructure.

2. How we use personal data

We use personal data to:

• respond to your inquiries and provide requested information;
• manage and process lead requests;
• communicate with you about our services;
• ensure website security and detect fraud/abuse, if applicable.

3. Legal basis for processing (Ukraine)

We process personal data in accordance with Ukrainian law and for the purposes described above. The lawful basis is determined based on the specific purpose of processing and may include compliance with legal obligations and/or legitimate interests, and consent where required.

If any part of processing involves personal data within the lead/contact flow, the legal framework is the law on personal data protection: Про захист персональних даних, Закон України від 01.06.2010 № 2297-VI.

For transparency of information provided to consumers when contracts are concluded outside business premises or at a distance, we reference: Про захист прав споживачів, Стаття 17. Право споживача на інформацію у разі укладення договору поза торговельним чи офісним приміщенням або дистанційного договору.

In e-commerce contexts, we ensure that competent authorities and other participants can access provider identification information: Про електронну комерцію, Стаття 7. Правовий статус продавця (виконавця, постачальника) товарів, робіт, послуг в електронній комерції.

4. Cookies and similar technologies

If we use cookies or similar technologies that require consent for processing personal data, we will obtain such consent where required. In particular, the general requirement for personal data protection applies: Про захист персональних даних.

5. Data retention

We keep personal data only for as long as needed for the purposes stated in this Policy, including to respond to requests, maintain business records where applicable, and protect our rights. Retention periods depend on the nature of the inquiry and applicable legal requirements.

6. Your rights

You may have rights in relation to your personal data under Ukrainian law, including the right to access your data, request correction, and other rights provided by law. To exercise your rights, contact us using the details below.

7. Contact the data controller

If you have questions about this Privacy Policy or wish to exercise your rights, contact our data controller: